Why we win
Our competitive advantage comes through our ability to deliver outstanding customer service nationwide across a breadth of products and services that deliver smarter on customer needs.
It is this combination and unique breadth of offering which differentiates us from other providers.
The complexity of delivering this at scale and through an integrated solution, is a meaningful barrier to new entrants. At the same time our investments in infrastructure, technology and training reinforces our market leading position and benefits the broadest range of customers.
This is a compelling proposition for many businesses looking to grow with a long-term, trusted outsourcing mobility partner. It helps us retain contracts when up for renewal, and win new contracts when benchmarked against other providers.
Hear from one of our large Northgate Mobility customers in the UK as to why he chooses us for his LCV mobility needs – having increased his rental fleet with us from 400 to 800 vehicles over the past 18 months.
Case studies: Why we win – our competitive advantage
Hear how we have grown our specialist vehicle proposition over the past three years, and how the One Road simplification project has improved customer access to a broad range of vehicles across the UK&I fleet.
We acquired Blakedale, our traffic management business in 2023, and have grown its fleet from 320 vehicles to over 1,200 vehicles. On 1 May 2026 the business rebranded to Northgate Highways.
Our One Road programme has helped simplify choices and fleet management for customers, with all fleet choices able to be rented through a single account and relationship team
Hear how we have worked with National Highways for the past 18 years as a trusted partner, providing specialist statutory recovery on the UK’s strategic network of motorways and major roads.
We recently were awarded an extension to the contract for up to a further 10 years, reflecting our performance against stringent service standards, and the strength of the working relationship over the past two decades.
With an upgraded operations control centre and development of bespoke apps for traffic officers, we continue to seek ways to improve the quality of service and of the information available to those working to keep our roads clear and traffic moving freely.
Hear how our mobile solutions support customers keeping mobile by providing maintenance or repair services at a customer’s workplace or home, integrated into our mobility solutions.
This enables managers to improve fleet uptime by having vehicle servicing and minor fault corrections undertaken at onsite mobile clinics, minimising vehicles going to workshops.
Our repair vans are mini-bodyshops, able to set up on a driveway or workplace and undertake a wide range of repairs including panel painting. With mobile repair vans working from most of our bodyshops, they help improve productivity and key-to-key times by managing smaller tasks at a convenient time and location for customers.
Hear how we are helping rental fleet customers improve their fleet management efficiency by providing greater insights and analytics.
Whether it is for better levels of predictive maintenance, ensuring the right fleet choices, understanding driver behaviours or starting a fleet energy transition programme, our expertise combined with greater data insight provides greater understanding than ever before.
Hear how our investment both in advanced tooling and in larger facilities helps to deliver not only improved productivity and workflow through the repair process, but also a motivated technical team.
Bodyshop technology is developing rapidly, with plastic welding and ADAS solutions now used across our network, and mobile paint booths being our latest investment. This reflects the greater connectedness of vehicles and use of advanced materials which allows us to continually deliver for our customers.
Hear how we have expanded our fleet and supporting service solutions to grow our Spanish presence by over 25% over the past three years.
Leaning into strong macro-economic growth, our Spanish team has developed a set of differentiated products which are centred around service-focused solutions.
These are driving demand for fleet rental across both large corporate fleets and SMEs, both of which are looking for a solution which comes with a full service wrap so they can focus on their business.
With over 50 locations in Spain we have a clear market leading position, through our ability to deliver at scale nationwide, and this differentiation continues to grow as we expand our fleet and presence.
Hear how we provide a differentiated customer service in Spain, based on our nationwide network of branches and service centres and with a differentiated in house technical capability.
This year we have expanded the number of service points and now manage over 200,000 vehicle repairs a year, with an increasing use of reconditioned parts. We also have grown our technicaltraining to help expand our overall capacity.
Northgate Spain prides itself on its technical expertise and proximity to customers, which alongside our adaptability and responsiveness to their needs is why more and more Spanish companies choose us to help keep them mobile.
Hear how our bodyshop repair methodologies increasingly focus on restoring existing vehicle components rather than replacing – to minimise costs, reduce waste and lower lifecycle carbon emissions.
This includes ensuring our technicians understand the benefits of more sustainable repair and are given the right tools and skills to achieve greater adoption.
The bodyshop industry is adopting a framework – ARIES – which helps its members and supply chain drive such changes which are increasingly important both for our insurance customers and our own carbon reduction objectives.