Deep technical and industry expertise
Trusted by customers to resolve their mobility
issues, drawing on our decades of experience.
We are recognised for our longstanding technical expertise and industry experience, operating one of the largest UK and Spanish rental fleets and the UK’s largest integrated claims management platform.
Expertise
Technical expertise across the vehicle lifecycle is complemented by deep understanding of the maintenance and repair requirements to keep a corporate or leased fleet mobile.
Our expertise in claims management is trusted by participants across the insurance market.
Award-winning
Our award-winning apprentice programme reflects the importance we place on training and mentoring the next generation of automotive technicians.
We are an active participant in many industry forums to help promote best practice.
Case studies: our integrated mobility in action
The skills needed by our call centre teams to manage the first notification of loss.
Hear how important it is for our FNOL call handlers to be able to respond quickly to a call, combining empathy, reassurance, attention to detail and problem solving.
As a major industry participant, we are conscious of our responsibilities and the expertise we can bring to industry-wide issues such as the energy transition for LCVs.
As one of the largest rental providers of LCVs in both the UK&I and Spain, we are very active in our key industry bodies and together engage with regulators and governmental departments to help support policy development.
One such example is our work with the BVRLA on the Zero Emissions Van Plan and responding to the implications of the UK Government’s ZEV mandate. By bringing our practical expertise across the vehicle lifecycle, and real-world understanding of the market dynamics around the energy transition, we helped to shape the industry response to what is a significant regulatory impact on the UK automotive industry.
There is a lot of myth-busting required with both media and public perception around the energy transition and our goal is to support this transition being achieved in a way which achieves important sustainability goals while not hampering or adding significant cost or impractical regulation. Alongside industry association support, the ZIGUP leadership team have worked through direct engagement with Ministers and local MPs so that the issues which are of greatest relevance to our customers are reflected in policy discussions and decision making.
The recent relaxation of rules such as eLCV driver requirements away from those for HGV drivers is an example of an area we have sought to remove practical impediments to companies adopting eLCVs within their corporate fleets.
FMG RS rollout of plastic welding technology supports a shift from replacement to repair, an approach which enhances operational efficiency and reduces the environmental impact within a vehicle repair.
The plastic welding roll-out is a good example of how we deliver technical innovation and sustainability improvements.
Historically replacement had been the more obvious route, especially as welding technology had drawbacks and limited applications. Last year, our training centre team invited in a broad range of manufacturers and put them all through their paces, not only in terms of breadth of application but also how it could minimise our emissions profile from the overall repair process. Having selected a next-gen nitrogen generating welding machine which welds ABS materials and also polypropylene materials, we then partnered with our selected supplier to ‘train the trainer’ – using our practical expertise alongside the manufacturer to ensure best outcomes across a broad range of applications.
While the initial focus has been on bumper repair, this now extends to include headlights, washer bottles, undertrays, and even unconventional items like punctured AdBlue containers. The overall cost saving to a repair can run into £000 compared to replacing a complex part such as a headlight or fully integrated bumper. Welding machines have now been rolled out across the FMGRS bodyshop network.
Our industry leading internal training capability is a cornerstone of FMG RS competitive advantage. For plastic welding, a holistic training approach was adopted, involving panel beaters, painters, estimators, and managers. The result has been improved key-to-key times, reduced vehicle off-road durations, and enhanced technician morale by giving them a sense of achievement. It has also helped upskill staff across roles, not just welders, reinforcing a culture of technical excellence. Apprentices are trained on the latest welding technology through a bespoke course, and we have even asked to train industry peers on plastic welding equipment by our manufacturer partner, reflecting our industry leading capability.
Helping apprentices hone their practical skills through an internal competition.
Hear from the competition manager as to how this initiative help our apprentices hone their skills and potentially enter national and international competitions.
Ensuring technical excellence through training.
Hear from our technical trainers on how we deliver IMI approved training for our colleagues to enable them to work on EVs.
