Inclusion
Inclusion sits at the heart of our people strategy and the culture we want to build across our group.
Our Inclusion Strategy is focussed on creating a workplace where everyone feels they belong, are treated fairly, and have the chance to do their best work.
We focus on four things: building understanding and confidence, widening access to opportunities, strengthening our links with local communities, and recognising inclusive behaviours in ways that truly matter.
Our approach to talent and recruitment is designed to open doors, remove barriers, and support colleagues to grow and progress at every stage of their career.
This is how we are building a culture where every colleague feels valued, supported, and able to thrive.

Workforce composition
| 2025 | 2024 | |||||
|---|---|---|---|---|---|---|
| Group workforce | Male | Female | Total | Male | Female | Total |
| UK and Ireland | 4,277 | 2,151 | 6,428 | 4,309 | 2,250 | 6,559 |
| Spain | 940 | 457 | 1,397 | 906 | 441 | 1,347 |
| Total | 5,217 | 2,608 | 7,825 | 5,215 | 2,691 | 7,906 |
| 2025 | 2024 | |||||
|---|---|---|---|---|---|---|
| Senior managers | Male | Female | Total | Male | Female | Total |
| Directors | 4 | 3 | 7 | 12 | 4 | 16 |
| Senior managers | 7 | 4 | 11 | 18 | 14 | 32 |
Information as at 30 April 2025.
Senior managers comprise members of the Executive Committee and the Group Management Boards.
Charity and community
We support our colleagues in creating a positive social impact in their communities through volunteering and partnerships with local charities, and have been developing a framework to encourage all colleagues to participate.
We are proud to be board members of Darlington Cares, a local initiative dedicated to improving the community in which we are headquartered. We also participate in the Darlington Employers Environment Partnership, which champions the local business community in achieving a just transition to net zero and reducing environmental impact.
Our long term commitment to investing in and supporting the local community in the North East was recognised by Darlington council, who awarded us the ‘Bringing Success to Darlington – Stronger Community Award’.
We continued our support for the Northgate Forests initiative in Spain. More than 40 enthusiastic colleagues and customers gathered to plant 1,000 trees, reaffirming our commitment to sustainability and biodiversity enhancement, with 4,000 trees now planted.