Delivering a sustainable business
As a key enabler of a just transition towards low-carbon mobility, we are steadfast in our commitment to creating sustainable value.
Our sustainability ambitions are set out through a suite of Environmental, Social, and Governance (ESG) commitments, which aim to reduce our environmental impact, foster positive social outcomes, and uphold our responsibility as a business.
Our businesses operate in markets undergoing significant structural change and benefit from secular trends such as greater outsourcing, connectivity and a growing focus on sustainability and low-carbon energy transition.
The new strategic pillars of Enable, Deliver and Grow provide a framework for the business to embrace external and internal opportunities and ensure they align with our strategic vision as the leading provider of integrated mobility solutions delivering customer service excellence.
Alongside a growing focus on sustainability throughout automotive and mobility supply chains, this framework will help us responsibly deliver greater value to customers and grow our business capabilities.
For a more comprehensive understanding of our strategy and business model, see the annual report.
Embedding sustainability with our strategic narrative
In our annual report and accounts, we highlight the pivotal role of sustainability within our strategic narrative. ESG (Environmental, Social, and Governance) factors significantly shape our strategic priorities, markets and value proposition.
Our focus on sustainability empowers us to deliver consistent and sustainable mobility solutions, positively impacting social, economic, and environmental outcomes. The annual report covers financial and non-financial metrics used to assess these outcomes and report progress to our stakeholders. The report includes our Task Force on Climate-related Financial Disclosures (TCFD) and Streamlined Energy and Carbon Reporting (SECR).
View the reportOur ESG framework defines our approach through three pillars:
Environment
Reducing environmental impact, the smarter way
Approach
Utilising our expertise to enable lower impact mobility, vehicle life span and efficiency optimisation and mitigate environmental risks.
Commitments
- 10% absolute reduction in Scope 1 and 2 GHG emissions by 2027
- Embed circular economy principles in our operations
- Environmental impact reductions across our sites
- Work with key suppliers to set sustainability targets
- Enable a just transition towards low carbon mobility
Social
Supporting our people
and communities, the
smarter way
Approach
Providing positive social impact by nurturing talent from diverse backgrounds, investing in automotive skill development, and supporting local communities.
Commitments
- Work towards the goal of no harm or injuries
- Foster a mutually supportive workplace
- Recruit and nurture talent from diverse communities
- Generate positive social impact in the community
- Invest in the development of an early careers programme
- Invest in vehicle repair training and technology
Governance
Growing our business, the
smarter way
Approach
Creating sustainable value for our stakeholders, operating with integrity, transparency and responsible governance.
Commitments
- Ensure effective Board oversight of ESG
- Reinforce sustainable value creation within our strategy
- Foster ethical and responsible behaviour across ZIGUP
- Foster a customer-centric continuous improvement culture
- Maintain accountability by reporting on our ESG impacts
