The Group risk register records over 700 individual risks which are aggregated into 25 key risks and are allocated against the six risk appetite categories and mapped to the eight individual principal risks (categorised into strategic, financial and operational risks, although most risks have an impact across all three categories).
Risk
- The world we live in
- Our markets and customers
- Fleet availability
- Our people
- Regulatory environment
- Technology and digitalisation
- Recovery of contract assets
- Access to capita
Key
- Inherent risk
- Residual risk (unchanged from prior year)
- Residual risk (risk scoring increased from prior year)
- Residual risk (risk scoring reduced from prior year)