Context
ZIGUP plays a critical role in the value chain for a very broad range of business, providing mobility services across the vehicle lifecycle. These include the largest of blue-chip corporates and local authorities through to sole traders. We are also the first contact for many individual consumers at a time of high stress in the aftermath of a traffic incident, supporting vehicle recovery and managing the claims process and repair.
As a result, our commitment to operate responsibly and ethically is key to our group culture, maintains customer trust, underpins our business proposition and reputation, and also supports our obligations to our 7,900 colleagues.
At the corporate level, we are listed on the London Stock Exchange and therefore adhere to the UK’s Corporate Governance Code and Listing Rules, and with a number of our group businesses also regulated by the FCA. We ensure we have appropriate governance and risk frameworks for our operations across our three geographies, including anti-bribery and corruption training, accessible whistleblowing channels and structured employee engagement.
Framework
Included in these Governance pages are details of the framework through which ZIGUP manages its business and its Board oversight, including our latest Section 172 report, Terms of Reference of Board committees and a broad range of Group policies which guide our business activities. We also set out our risk framework and principal risks which fall under the direct oversight of the Board.
Our Board frequently considers the appropriate skillset and expertise needed at board level to guide strategy and provide expert constructive challenge to the executive team and has regular independent appraisal.
We also ensure regular Board engagement with stakeholders, providing transparent and responsive communications on our performance and key issues, including making non-executive and executive board members available for direct engagement. This includes our current executive remuneration policy which was approved by over 98% of votes cast at the 2023 AGM, following extensive consultation.
We have a robust corporate governance framework in place, defining the way we build our business and form our decisions. This page include the Terms of Reference for Board committees and their latest reports.
ZIGUP ensures it has a set of clear policies covering the key areas of corporate activity and define how we expect our colleagues and suppliers to behave to ensure we operate responsibly.
Our risk management strategy supports our ability to respond to the changing needs of our stakeholders and the dynamics of the markets we operate in.
