Our awards

Customer satisfaction is a cornerstone of our business success.

We are regularly recognised for our outstanding delivery of products and services, winning or being commended within a number of significant awards, for both vehicle rental and accident management services.

Vehicle rental

WINNER: What Van? Award for Rental Company of the Year 2024: Northgate UK.
The judges praised Northgate’s commitment to helping customers with vehicle sustainability as well as providing support for carbon reduction across their customers’ fleets. The team’s undertaking to provide an excellent customer service, and our breadth of services which create a one stop shop for business customers was also commended.

WINNER: EXCELLENCE IN CUSTOMER EXPERIENCE 2024: Northgate Spain

Northgate Spain have proudly received the Dirigentes Award for Business Excellence in Customer Service in recognition of our teams commitment to providing exceptional service to its customers, as well as our effort to continually develop flexible solutions that respond to changing mobility needs of both business and personal customers.

Accident management

Highly Commended: Modern Claims Awards 2024. Accident Management Company of the Year & Best Workplace: FMG

We firmly believe in the synergies between employee engagement and customer satisfaction and were delighted to be recognised as a leader in both categories. We’ve invested heavily in creating a great place for our people to work and have purposefully built an environment where employees thrive and feel engaged, motivated and proud to work for us. The result is a friendly, caring and energetic company brimming full of passionate people who genuinely care about delivering an outstanding customer journey and making a difference for every driver.

Recognition across the group

Our focus on customer service throughout the group has been recognised with awards ranging from Electric charging point provider to used van dealer and legal support services.

Latest award

Northgate won Best Eco Initiative at the annual Business Car Awards 2024 for our work with Drive to Zero. We were praised for helping customers make the switch to EV in a seamless way, understanding that fleet efficiency is key, and offering tools and roadshows to allow customers hands-on exploration of electrification.