We have a differentiated customer offering providing customer with simple access through multiple touchpoints 24/7.
The Integrated Mobility Solutions (IMS) platform provides greater flexibility and responsiveness, allowing our services to function seamlessly in combination, and with increasing cross-platform customer efficiencies as it grows in scale.
Our customers
Our customers comprise a broad range of fleet operators, corporate partners and insurance companies and brokers, who outsource many of their mobility services to us.
We engage directly, both with them and also with their drivers and policyholders when they need support, whether with vehicle rental or accident management support, wherever they are located.
How we support
We provide digital support from the platform through Fleet driver apps, Fleet management systems, partner CRM systems, and claims service solutions all helping our customers access the information and support they need, wherever they are.
From 24/7 call centres, to fleet and partner account managers and branch rental teams, we ensure customers can talk directly to us whenever they need to.
Integrated platform
While the services are accessible on a standalone basis, they function seamlessly as a combination. Allowing greater efficiencies and benefitting from the breadth and scale of our network, minimising operational friction, increasing flexibility and responsiveness for customers.
What we provide
What we provideAt the heart of our integrated platform is the broad range of support services which customers can choose from in any combination.
From fleet management, servicing and EV charging points, to specialist roadside recovery, vehicle repairs and personal claims, we can provide an end to end mobility solution.
These services are delivered through our network of 175 sites and more than 7,000 colleagues.
What We Do
View the What We Do interactive graphic on the Home page
Our customers
Our customers comprise a broad range of fleet operators, corporate partners and insurance companies and brokers, who outsource many of their mobility services to us.
We engage directly, both with them and also with their drivers and policyholders when they need support, whether with vehicle rental or accident management support, wherever they are located.
How we support
We provide digital support from the platform through Fleet driver apps, Fleet management systems, partner CRM systems, and claims service solutions all helping our customers access the information and support they need, wherever they are.
From 24/7 call centres, to fleet and partner account managers and branch rental teams, we ensure customers can talk directly to us whenever they need to.
Integrated platform
While the services are accessible on a standalone basis, they function seamlessly as a combination. Allowing greater efficiencies and benefitting from the breadth and scale of our network, minimising operational friction, increasing flexibility and responsiveness for customers.
What we provide
At the heart of our integrated platform is the broad range of support services which customers can choose from in any combination.
From fleet management, servicing and EV charging points, to specialist roadside recovery, vehicle repairs and personal claims, we can provide an end to end mobility solution.
These services are delivered through our network of 175 sites and more than 7,000 colleagues.
